Frequently Asked Questions

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Q1: What makes Sabka swad Pickles different from other pickles in the market?

Ans. Sabka swad Pickles are unique in that they are hand-crafted by traditional family recipes that have followed generations. They are made from fresh local ingredients with no preservatives, artificial colors, or chemicals to ensure authentic taste and natural quality.

Q2: Are your pickles devoid of preservatives and artificial flavouring?

Ans. Oh, yes! All Sabka swad Pickles are thoroughly natural and devoid of preservatives. We prefer to concentrate on freshness and taste by traditional preparation and hygienic packaging.

Q3: How long do Sabka swad Pickles remain fresh after opening?

Ans. Usually, our pickles are good for 3-6 months after opening, depending on proper storage in a cool, dry place and tight sealing. Please use a clean, dry spoon every time, to avoid the possibility of contamination.

Q4: Do you have different Flavors and spice levels?

Ans. Yes, we have several varieties of pickles: mango, mixed vegetable, red chili, and lemon pickles. Each variety has its flavour ranging from mild to spicy to suit a variety of taste preferences.

Q5: Is Sabka swad Pickles safe for people to take in with restrictions on their diet?

Ans. Our pickles are vegetarian and prepared with natural ingredients. You can review the ingredient list on the product label or reach out to us directly regarding any allergies or dietary consideration you may have.

Q6: Can I order Sabka swad Pickles through the internet?

Ans. Of course! Sabka swad Pickles may be ordered from several online places, including Amazon, Flipkart, and Meesho. You may also order them through our website or contact us via e-mail.

Q7: How do you maintain the quality and hygiene of your products?

Ans. With respect to hygiene and cleanliness, we maintain a perfect balance between tradition and modernism. All our products are made with clean, fresh ingredients and sealed in jars to guarantee safety and quality.

Q8: Do you handle bulk orders and/or wholesale?

Ans. We do indeed; we cater to bulk orders and wholesales for retailers, restaurants, and events. Please write to us at support@sabkaswad.com for further details and pricing.

Q9: Can Sabka swad Pickles be gifted? Do you have special packing?

Ans. Indeed! Our pickles are an excellent festive gift for any occasion. We do have beautiful, hygienic packing, and we can work with you to create custom gift packs based on your request.

Q10: How do I get in touch with Sabka swad regarding any feedback or questions?

Ans. You may contact us anytime on support@sabkaswad.com, or call us at the number found on our website. We appreciate your feedback and will assist you.

Ordering & Payment

Q1: Kindly guide me on the process of ordering for Sabka swad Pickles?

Ans. Order placements are simple and very convenient. You can place orders through the official Sabka swad website or through any of the following selling platforms: Amazon, Flipkart, and Meesho. Select our various kinds of pickles, select the products you want, add them to your cart and check out. You will get easy guidance through the payment process.

Q2: Which mode of payments is available for the orders placed?

Ans. To facilitate your easy purchase, we accept myriad modes of payment such as

Credit and Debit Cards (Visa, MasterCard, Rupay, etc.)

Net Banking through Major Banks

UPI payments via apps such as Google Pay, PhonePe, Paytm, etc.

Cash on Delivery (COD) wherever endorsed by the sales platform

All transactions are secure that safeguard your financial information.

Q3: Can I change or cancel my order after it has been placed?

Ans. Yes, you can modify or cancel your order within an hour of placement by contacting our support team via email at support@sabkaswad.com. Once the order is processed or shipped, changes or cancellations are no longer possible. So please make your request sooner so we can grant it.

Q4: How would I know that my order has been confirmed?

Ans. As soon as you have placed your order successfully, you will receive an order confirmation by mail and/or SMS, detailing your order and estimated delivery date. If you do not receive it in a couple of hours, kindly check your spam folder or reach out to us.

Q5: Is it safe to shop on Sabka swad’s site and other platforms?

Ans. Yes, absolutely! We use SSL encryption and secure payment gateways so that your personal data and payment info are kept totally secure. Sabka swad is a safe, repeatable shopping experience.

Refunds & Returns

Q6: What are the procedures to follow in case the order arrived damaged or the wrong one?

Ans. We are very sorry for the inconvenience. Please reach out to our support team within 7 days of the receipt of your order. Share your order number, some pictures of the damaged or incorrect product, and a brief description of the issue. After verifying the complaint, we would arrange either a replacement shipment or a full refund based on your choice.

Q7: If I do not like the taste, can I return the pickle?

Ans. Generally, the pickles which are perishable and sealed products are not returned based on taste preferences. In the case you sense any of the quality-related issues regarding spoilage, seal damage, or contamination of product, please reach out to us immediately. We are committed to satisfy our customers, and we shall certainly try to resolve an issue involving a genuine quality concern.

Q8: Once the return is approved, how long does it take for the money to be refunded?

Ans. Refunds will be processed within 7 to 10 working days since the date of approval marking the return request made and receiving the product if returned. This applies to the refund through the same means used to initially pay. Kindly note that your bank or payment provider might delay the process slightly.

 

Q9: Who bears the shipping cost in a return case?

Ans. We shall take care of the shipping and handling charges when the fault is on the side of Sabka swad-faulty, damaged, or wrong product. Returns for reasons other than our fault may incur a return shipping cost.

Q10: In case my order is delayed or not duly delivered to me?

Ans. If your order is beyond the expected delivery time or has remained undelivered, please connect with our customer care team with your order details for immediate assistance. We will liaise with the logistics partners to trace your shipment and have it delivered to you at the earliest. We value customer satisfaction and timely delivery.

Additional Questions

Q11: How do I store Sabka swad Pickles once opened?

Ans. To keep your pickles fresh and tasty, store in a cool, dry place, away from sunlight. After opening, always use a clean, dry spoon to take the pickle out of the jar and make sure to seal the jar tightly. Proper storage will also help maximize the shelf life and preserve the quality.

Q12: Are Sabka swad Pickles suitable for all diets?

Ans. Our pickles are 100% vegetarian and contain no animal products. However, please check the ingredient list on individual products if you have specific dietary restrictions or allergies. If you have concerns, feel free to contact us for more detailed information.

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